Contact Pellet3D
Tell us what you want to print and where the machine will be used. We will look at the part size, material choice, workshop setup and the level of training your team needs.
Send us a message
Tell Pellet3D what you need, with the sizes, quantities or site details that matter to the job. Fields marked * are required.
Start with the part you need to make
The best place to begin is the job itself. If you are printing furniture, moulds, display pieces or tooling, send a short note through our contact form with the overall part size, expected finish and the material you want to run if you already know it.
- Type of part, such as chairs, benches, planters, casting patterns or thermoforming moulds
- Approximate part dimensions in millimetres or metres
- Target material, for example PLA, PETG, ABS, PP or a fibre-filled grade
- Whether the part is a once-off sample, pilot run or ongoing production item
Files, photos and shop-floor details that help
Drawings and reference images make a big difference, even if they are still rough. A PDF, STEP, STL or clear marked-up sketch is useful. If the printer is going into an existing workshop, a few photos of the intended area help us spot access, ventilation and handling points a bit earlier.
- 3D files, technical drawings or hand sketches with key dimensions
- Photos of the installation area, doorway widths and available floor space
- Power supply details and any site rules for factories or shared industrial parks
- Notes on who will operate the machine and their current slicing experience
Support area and site visits
Our base is in Midrand between Johannesburg and Pretoria, and we work with workshops and factories in every province. Coastal sites often need closer attention on pellet storage and drying because humidity affects print consistency, especially with larger nozzles and longer production runs.
If your team is comparing machine formats, materials or screw extruder options, mention that in your message and we can steer the discussion toward the most suitable setup for your floor space and output goals.
Visiting Midrand or collecting items
Visits to our Midrand office can be arranged when you need an in-person discussion around printer configuration, materials or service planning. For full machine installations, on-site delivery and commissioning are normally the practical route rather than collection.
Small accessories or selected spares may be collected by arrangement where that suits your team better, but please include the item details in your note so we can check the requried parts before the visit.