Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, on behalf of Pellet3D. These terms apply to all visitors, users and any person who accesses pages, documents, images, forms or other material made available on this site.

The site provides general information about pellet-fed large-format 3D printers, related materials, applications, installation, training and service. Content on this website is intended for lawful business, technical and informational use within South Africa and other jurisdictions where access to the site is permitted.

If you do not accept these terms, do not continue to use the website.

Permitted use of the site

You may view, download for temporary reference and print limited portions of website content for your own internal review, provided that the material is not altered and all proprietary notices remain intact. Use of this site must be lawful and must not interfere with its normal operation.

You may use the site to read product and support information.
You may submit an enquiry through our contact form for legitimate business purposes.
You may not use the site in any way that is fraudulent, unlawful or misleading.
You may not attempt to gain unauthorised access to restricted areas, servers or connected systems.
You may not introduce malicious code, automated scraping tools or harmful scripts.

We may suspend, restrict or withdraw access to any part of the site where misuse, security risk or unlawful conduct is suspected.

Intellectual property and content rights

All text, page layout, graphics, product descriptions, technical notes, photographs, icons and other material on this website are protected by applicable intellectual property laws. Ownership remains with Astros Marketing (Pty) Ltd, Pellet3D or the relevant rights holder, unless stated otherwise.

No material from this site may be copied, republished, distributed, adapted, translated, uploaded to third-party platforms or used for commercial exploitation without prior written consent. Limited quotation for fair and lawful reference is allowed only where the source is accurately acknowledged and the use does not create confusion about origin, approval or affiliation.

Any unauthorised use of site content may result in removal demands, restricted access or further legal steps where appropriate.

Product information and no binding offer

Information published on this site is provided for general guidance. While reasonable care is taken to keep content accurate and current, descriptions of equipment, materials, options, support scope and application examples are not a binding specification, guarantee or offer to contract.

Availability may change without notice.
Technical suitability depends on the intended part, material, site conditions and operator requirements.
Images and examples may illustrate typical applications only.
Any purchase, installation or service arrangement is subject to separate written terms.

You should not rely on website content alone when making production, engineering or procurement decisions. A formal written quotation or proposal, where issued, will govern the actual scope of supply.

Liability, external links and site availability

This website is made available on an as-is and as-available basis. To the fullest extent permitted by law, Astros Marketing (Pty) Ltd excludes liability for direct, indirect or consequential loss arising from use of the site, inability to access the site, reliance on website content or the presence of errors, omissions or interruptions.

Nothing in these terms excludes liability where exclusion is not permitted under South African law. Your statutory rights remain unaffected where they apply.

This site may contain links to external websites for convenience only. Those websites are controlled by third parties, and we do not accept responsibility for their content, security, availability or privacy practices. Accessing third-party sites is at your own risk.

POPIA, submissions and governing law

Where personal information is submitted through this website, including through our contact form, such information will be handled in accordance with applicable data protection law, including the Protection of Personal Information Act, where relevant. Information submitted by you should be accurate, lawful and limited to what is necessary for the enquiry or request being made.

By sending information through the site, you confirm that you have the right to provide it and that it does not infringe the rights of any other person. Do not submit confidential technical data, protected third-party material or sensitive personal information unless it is necessary and appropriately authorised.

These terms are governed by the laws of South Africa. Any dispute connected to the use of this website will be subject to the jurisdiction of the South African courts, unless mandatory law requires otherwise.